COVID-19 News: Office Closed to the Public


Ozark Independent Living staff members will be working from home beginning March 30 until further notice, and OIL’s business office will be closed. However, the CONSUMER DIRECTED SERVICES (CDS) PROGRAM WILL CONTINUE uninterrupted for consumers and their attendants! This includes that payroll WILL be processed so attendants can continue to get paid.

During the closure, no one will be available to immediately answer the phone in the office, but messages will be checked regularly. Calls will be returned as soon as possible, but it might be the next day.

Attendants who need to drop off time sheets or anyone needing to leave any paperwork, can still continue to do so using the slot in the front door.

Transportation services and new orders for adaptive phones through the TAP telephone program are being suspended until further notice. The Annual Art Show Featuring Seniors and Artists with Disabilities, planned for May 23-31, is still scheduled to go on at this point. However, that could change as the time for the show approaches.

We appreciate everyone’s patience during these unusual circumstances. Be sure to follow us on Facebook for updates: https://www.facebook.com/OILOzarkIndependentLiving/

O.I.L. description:

Ozark Independent Living (O.I.L.) is a non-profit, non-residential facility, which serves people with disabilities. Staff and board are also people who happen to have disabilities. O.I.L. is funded by a grant from the Division of Vocational Rehabilitation of Missouri and a Medicaid-reimbursed program (Consumer Directed Services which provides aides in the home).  The office is located in West Plains at 109 Aid Avenue. Although located in West Plains, this office serves the counties of Douglas, Howell, Oregon, Ozark, Shannon, Texas, and Wright.

O.I.L. provides the following core services:

  • Information and Referralphone numbers, websites and general information
  • Peer Support assistance to your questions from someone who has a similar disability
  • Skills Trainingfrom budgeting and bathing to how to set up a household, and more
  • Advocacyassistance in helping you speak up for yourself
  • Transitioningfrom nursing homes or from high school to live independently

The Independent Living philosophy believes in consumer power, self-reliance, political, and economic rights.

Check out our sister agency, Independent In-Home Services, which offers skilled nursing services along with technicians for personal care.

O.I.L.’s Statement of Vision, Mission and Values

Vision: Ozark Independent Living will be a leader in furthering the cause of independent living throughout the community. We exist to change society’s perception of disability, and will confront and eliminate discrimination.

Mission: To empower people with disabilities to live as full and productive members of society.

Values: We believe individuals with disabilities should be able to live with self determination and participate fully in communities that are accessible to all-inclusion.

We believe in identifying and creating opportunities for people with disabilities to find secure and challenging employment.

We believe policy makers and the general public alike must be made aware that people with disabilities should not be patronized, pitied, excluded, or over-protected.

We believe that each of us is an architect of this organization; our personal commitment and actions determine OIL’s future.

We believe that just as we foster self-reliance, OIL and its employees are self-reliant.

We believe in maintaining an environment of mutual respect where open, honest communication is encouraged, welcomed, expected and practiced throughout the organization.

We believe our greatest strength lies in committed, energetic staff that works together to play an active role in shaping Ozark Independent Living’s future.

We believe that because people with disabilities represent a diverse segment of the population, Ozark Independent Living must aggressively pursue full diversity in our staff, board of directors, and service-delivery system.

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Contact Us • Accessibility 
109 Aid Avenue, West Plains, Missouri 65775 • 417-257-0038888-440-7500

SINCE 1996

If you would like to make a contribution to Ozark Independent Living you may send cash, check, or money order to
109 Aid Ave., West Plains, MO  65775.
We gladly accept all donations.

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