COVID-19 News: Office Closed to the Public


The Ozark Independent Living office is currently closed to the public, but the CONSUMER DIRECTED SERVICES (CDS) PROGRAM is ongoing,  uninterrupted, for consumers and their attendants. This includes that payroll is being processed so attendants continue to get paid. Attendants who need to drop off time sheets or anyone needing to leave any paperwork, can still continue to do so using the slot in the front door.

Additionally, staff members are working in the building during usual business hours, Mondays through Fridays, 8 a.m. to 4:30 p.m. Some in-person business can be conducted, on a case-by-case basis. Please call 417-256-8714 or knock on the front door.

Transportation services are available on a limited, case-by-case basis.

New orders for adaptive phones through the TAP telephone program are suspended except for some particular cases. Please call for information.

The Annual Art Show Featuring Senior Artists and Artists with Disabilities, planned for May 23-31, has been cancelled for 2020.

We appreciate everyone’s patience during these unusual circumstances. Be sure to follow us on Facebook for updates: https://www.facebook.com/OILOzarkIndependentLiving/

O.I.L. description:

Ozark Independent Living (O.I.L.) is a non-profit, non-residential facility, which serves people with disabilities. Staff and board are also people who happen to have disabilities. O.I.L. is funded by a grant from the Division of Vocational Rehabilitation of Missouri and a Medicaid-reimbursed program (Consumer Directed Services which provides aides in the home).  The office is located in West Plains at 109 Aid Avenue. Although located in West Plains, this office serves the counties of Douglas, Howell, Oregon, Ozark, Shannon, Texas, and Wright.

O.I.L. provides the following core services:

  • Information and Referralphone numbers, websites and general information
  • Peer Support assistance to your questions from someone who has a similar disability
  • Skills Trainingfrom budgeting and bathing to how to set up a household, and more
  • Advocacyassistance in helping you speak up for yourself
  • Transitioningfrom nursing homes or from high school to live independently

The Independent Living philosophy believes in consumer power, self-reliance, political, and economic rights.

Check out our sister agency, Independent In-Home Services, which offers skilled nursing services along with technicians for personal care.

O.I.L.’s Statement of Vision, Mission and Values

Vision: Ozark Independent Living will be a leader in furthering the cause of independent living throughout the community. We exist to change society’s perception of disability, and will confront and eliminate discrimination.

Mission: To empower people with disabilities to live as full and productive members of society.

Values: We believe individuals with disabilities should be able to live with self determination and participate fully in communities that are accessible to all-inclusion.

We believe in identifying and creating opportunities for people with disabilities to find secure and challenging employment.

We believe policy makers and the general public alike must be made aware that people with disabilities should not be patronized, pitied, excluded, or over-protected.

We believe that each of us is an architect of this organization; our personal commitment and actions determine OIL’s future.

We believe that just as we foster self-reliance, OIL and its employees are self-reliant.

We believe in maintaining an environment of mutual respect where open, honest communication is encouraged, welcomed, expected and practiced throughout the organization.

We believe our greatest strength lies in committed, energetic staff that works together to play an active role in shaping Ozark Independent Living’s future.

We believe that because people with disabilities represent a diverse segment of the population, Ozark Independent Living must aggressively pursue full diversity in our staff, board of directors, and service-delivery system.

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Contact Us • Accessibility 
109 Aid Avenue, West Plains, Missouri 65775 • 417-257-0038888-440-7500

SINCE 1996

If you would like to make a contribution to Ozark Independent Living you may send cash, check, or money order to
109 Aid Ave., West Plains, MO  65775.
We gladly accept all donations.

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